Cookie Policy

Last updated: March 1, 2026

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used. Cookies are set by the website you visit ("first-party cookies") or by third-party services operating on that website ("third-party cookies").

Similar technologies include web beacons, pixel tags, local storage, and session storage. This Cookie Policy covers all such tracking technologies used by Mandel AI on our website and platform (collectively referred to as "cookies").

When you first visit our website, we will ask for your consent to use non-essential cookies. You can update your preferences at any time through our cookie settings or your browser settings.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are strictly necessary for our website and platform to function. They enable core functionality such as security, user authentication, and network management. Without these cookies, the Services cannot be provided. Essential cookies do not require your consent and cannot be disabled through our cookie settings.

Examples of essential cookies we use:

  • Session cookies: Maintain your login session as you navigate between pages
  • Security tokens: CSRF protection and authentication tokens
  • Load balancing: Distribute traffic across our servers
  • Cookie consent: Remember your cookie preferences

2.2 Functional Cookies

Functional cookies enhance the functionality of our website by remembering your choices and preferences. They enable personalized features and improve your experience. These cookies may be set by us or by third-party providers whose services we use.

Examples of functional cookies:

  • Language preferences: Remember your preferred language setting
  • Dashboard configuration: Save your platform layout and view preferences
  • Timezone settings: Remember your timezone for scheduling features
  • Notification preferences: Store your notification settings

2.3 Analytics Cookies

Analytics cookies help us understand how visitors interact with our website and platform. They collect information about pages visited, time spent on pages, links clicked, and other usage metrics. This data helps us improve our Services and identify areas for enhancement. Analytics data is aggregated and anonymized where possible.

Analytics tools we use:

  • Google Analytics: Website traffic analysis and user behavior tracking. Data is processed by Google Inc. in accordance with their privacy policy.
  • Mixpanel: Product analytics to understand feature usage within our platform.
  • Segment: Customer data platform that helps us collect and route analytics data.
  • Hotjar: Heatmaps and session recordings to analyze user experience (personal data is anonymized).

2.4 Marketing and Advertising Cookies

Marketing cookies are used to track visitors across websites and display relevant advertising based on your interests. They help us measure the effectiveness of our marketing campaigns and provide more relevant content. These cookies are set by our advertising partners.

Marketing tools we use:

  • Google Ads: Conversion tracking and remarketing for search and display advertising
  • LinkedIn Insight Tag: Campaign tracking and B2B audience analytics for LinkedIn advertising
  • HubSpot: Marketing automation and lead tracking for our sales funnel

2.5 Performance Cookies

Performance cookies collect information about how our platform performs under different conditions. They help us identify bottlenecks, optimize loading times, and ensure reliability. This data is used exclusively for technical improvements.

3. Cookie Duration

Cookies can be classified by how long they persist:

  • Session cookies: Temporary cookies that expire when you close your browser. Used primarily for authentication and security.
  • Persistent cookies: Cookies that remain on your device for a set period (from days to years). Used for preferences, analytics, and marketing purposes.

The duration of specific cookies varies. Essential and functional cookies typically persist for 1-12 months. Analytics cookies may persist for up to 2 years. Marketing cookies vary by provider but typically persist for 30-90 days.

4. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. These third parties have their own privacy and cookie policies, and we have no control over how they use the information they collect. We encourage you to review the privacy policies of these third parties:

5. How to Manage Cookies

5.1 Our Cookie Settings

You can manage your cookie preferences on our website by clicking the "Cookie Settings" link in our website footer. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences by category. Note that disabling certain cookies may affect the functionality of our website.

5.2 Browser Settings

Most browsers allow you to control cookies through their settings. Here is how to manage cookies in popular browsers:

Google Chrome: Settings → Privacy and security → Cookies and other site data. You can block third-party cookies, clear cookies, or configure exceptions for specific sites.

Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data. Firefox offers Enhanced Tracking Protection to automatically block many tracking cookies.

Safari: Preferences → Privacy → Manage Website Data. Safari blocks cross-site tracking by default on recent versions.

Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data. Edge offers tracking prevention with Basic, Balanced, and Strict modes.

Please note that if you block or delete cookies, some features of our Services may not work correctly. Additionally, your browser settings may not carry over across devices.

5.3 Opt-Out Tools

You can opt out of interest-based advertising through industry opt-out tools:

6. Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting that sends a signal to websites requesting that they not track your browsing activity. Currently, there is no industry standard for responding to DNT signals, and our Services do not change behavior based on DNT requests. However, you can manage tracking through our cookie settings or browser controls as described above.

7. Updates to This Policy

We may update this Cookie Policy from time to time as we change the technologies we use or as regulations change. We will post any updates on this page with a revised effective date. If we make material changes, we may provide additional notice, such as a banner on our website or an email notification.

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us at:

Mandel AI, Inc.
1 World Trade Center, Suite 8500
New York, NY 10007
Email: [email protected]